Niall Horan Official Store Returns & Exchanges

We want you to love your merchandise, but if you are not completely satisfied, we accept returns on unworn and unwashed items within 30 days of delivery. Please note that limited edition items and digital media may be subject to final sale restrictions.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Securely place the items in their original packaging, ensuring all tags are attached and the packing slip is included.

  • 3.
    Label and Ship

    Print the provided prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects your return, a refund will be issued to your original payment method within 7-10 business days.